Susanne Micro-Xcreated at 2023-02-21 08:38:40
I am having an urgent issue with incorrectly reaching my max storage capacity early. I made this account only days ago and have only created 3 experiences with less that 5MB worth of content between the three. I have only added assets a single time so there is no way even cumulatively including e...
I am having an urgent issue with incorrectly reaching my max storage capacity early. I made this account only days ago and have only created 3 experiences with less that 5MB worth of content between the three. I have only added assets a single time so there is no way even cumulatively including every asset I've ever added and deleted I have reached the 500MB limit my Starter tier subscription allows.
As a result of this glitch I essentially am locked out of adding any more assets to my experiences. I paid $300 USD for a subscription that I could only make 2 complete AR experiences with and I refuse to believe this is the expected mileage so I am assuming this is a glitch. Please help! I need my AR experiences tomorrow and this issue has created a very stressful experience for me.
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