Hi Moya, Greetings from PlugXR! Regarding your starter plan and the license expiration message you encountered, it appears there may have been a temporary issue related to account activity. To ensure your account remains active and you continue to enjoy uninterrupted service, we recommend staying logged into your creators' account. This practice helps in keeping your license active and prevents any issues related to account inactivity. Your plan, which started on Jan 14 and is set to expire on Feb 14, should operate smoothly as long as you maintain this login activity. If you created your account back in Dec and have maintained regular logins since then, your experience aligns with our system's way of ensuring active user engagement.