I am not able to upload my 3D .glb file into the assets library.
![](https://forum.plugxr.com/uploads/forum_images/1624896456_Screenshot (276).png)
Whenever I'm trying to upload a .glb file into the user asset, it gets loaded and shows a warning and goes into the load screen for a long time, and nothing is getting added into the scene or my user asset library. I have attached the screen. Please help, let me know what I can do about it
![](https://forum.plugxr.com/images/user_images/default-user.png)
Hi Adwithii Balachandra, We apologize for the late response. Please, can u send me your model(info@plugxr.com), and then our 3d department will check it then we will give the update..
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Thank you for the response! The 3D model is sent to the mail. Please check it and update me about the issue.
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Ok
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Please Give me Access(chaitanya11818@gmail.com) and send me your mobile number
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Yes, The access is given to the file.
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Ok, please send me your contact number so that our 3d designer will contact you directly.
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Ok done. I have sent it to the mail id(chaitanya11818@gmail.com)
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![](https://forum.plugxr.com/images/user_images/default-user.png)
Ok
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