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Gerald Above Reality Technologiescreated at 2020-01-31 12:25:09

UX Issue with Creator

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Hi Gerald, Thanks for posting your query. As we are releasing our new version of the creator next week, we will resolve all the issues. Our next version is going to be more robust and equipped with most powerful features.
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Namdev PlugXR, Inc.created at 2020-01-14 10:55:00

Unable to create a second marker. Is there a limitation?

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The free version of the platform allows you to create just one Marker so that you can understand the process of creating an AR experience on the platform. You can upgrade to our commercial version and get full access to our platform.
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Namdev PlugXR, Inc.created at 2020-01-14 10:45:16

Does PlugXR have converters to support any given format or is there a limitation?

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As we have done lot of research on the best suitable formats for AR, we optimized our platform to support only the best formats. But you don't have to worry on these formats, as we have our own converter tools, you can upload your .fbx, .obj, .3dsmax or any other formats to our converter tool and get the best optimized format files i.e .glb & .usdz without losing quality or any other files. Best part is you can get the animations also.
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Raju Lakavath Innovarecreated at 2020-01-14 10:41:49

Is there any size limitation for assets?

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The Markers uploaded shouldn’t exceed 2MB and should be in the .jpg or jpeg format for the best AR experience. Use our Converters to optimize the Markers into .jpg or jpeg formats
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sravya PlugXRcreated at 2020-01-14 10:41:21

How can I animate my model within PlugXR App

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The PlugXR grid allows for advanced customization of the models with the option of adding animations to the model. The “ANIMATIONS” section at the bottom of the grid allows you to add “Custom Animation” like Move, Rotate, Scale, Fade-in/out, and Path to your models. The “Model Animation” sections will enable the in-built animations of the model if any. The “Asset Modifier Section” on the right side of the grid will help you enhance the texture and look of the model.
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Ganesh Plugxrcreated at 2020-01-14 10:31:57

How do I register with PlugXR?

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Registering with PlugXR is as easy as it is to create AR Apps & Experiences on the platform. Log into creator.plugxr.com and click on to Sign-Up. Drop down the required details and accept the terms and conditions. Click on Sign-Up and you will be registered with PlugXR.
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Aditya Srinivas Xcreated at 2020-01-14 10:28:12

Do i need to register to view the experience of the marker through the App?

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Yes. Register with the PlugXR platform for FREE to view the AR Experience of the Marker through the PlugXR App.
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anil ffffcreated at 2020-01-14 10:25:11

Can i upload 3d assets on my marker in any format or is there a limitation?

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3D Models uploaded on the Marker should be in the .glb format only for a better AR experience. In case your 3D Model is in any other format, you can use our Converters to optimize your 3D Model into PlugXR Supported Format.
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Raju Lakavath Innovarecreated at 2020-01-14 10:18:00

Is there a limit on the number of views for Marker based experiences?

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The free version of the platform allows 20 views per marker in PlugXR GO App and 100 views per marker for Open Source AR SDK. The paid version of the platform allows 50-1000 views per marker in PlugXR GO App and 1,000-10,000 views per marker for open Source AR SDK depending on the chosen plan.
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